Online Crisis Management

A crisis is spreading online. We contain it.

For executives, founders and companies facing a viral post, a hostile article, a leak or a pile-on. We contain what is spreading, remove what can come down, and clean up what people find when they search you afterwards.

  • Viral posts and threads naming you or your company
  • Hostile articles and their syndicated copies
  • Leaked documents, messages and images

Free assessment · Covered by NDA · Reply within 8 to 12 hours

Trusted by the people and brands you know

DanoneHismileThe OodieRoc NationSweatTK MMA FIT
★★★★★ Read our client reviews →

Since 2017protecting names, brands and families

16M+links removed from the internet

8 to 12hreply time on every new enquiry

NDAstandard on every case

As featured in

  • Forbes
  • Entrepreneur
  • Inc.
  • The Huffington Post
  • Elite Daily
  • Business Insider
  • MSN

We remove content from every major platform

How our online crisis management service works

1

Assess

Free confidential review of the content and what can be achieved.

2

Remove

We handle the removal work until the content comes down, with status updates throughout.

3

Protect

Verification across search engines, plus optional monitoring so it never comes back.

Typical timelines: simple platform takedowns often complete in days; publisher and legal escalations can take several weeks. You get a realistic estimate in your assessment.

★★★★★
“Frankie & his team at Content Removal relentlessly protected our brand in the 7 years leading up to our first exit.”
Kayla ItsinesKayla ItsinesFounder, Sweat.com · Brand Protection

Recent results

Anonymised outcomes from real cases. Every case is different; your assessment gives you an honest estimate for yours.

Family officeRemoved at source Press articles and image results 10 of 13links removed within 3 days Read the case → B2B software companyDe-indexed from Google Archived forum thread 11 daysto the listing being reported clear Read the case → FounderRemoved at source Anonymous attack website 3 weeksto Google confirming removal Read the case → Consumer brandRemoved at source Counterfeit clone of an online store 5 daysto the platform confirming removal Read the case → Education businessDe-indexed from Google Scam-review pages 2 pagesde-indexed from Google worldwide Read the case → FounderDe-indexed from Google National newspaper articles 8 URLsremoved from Google search worldwide Read the case → Private ClientRemoved at source Private images and videos 72 hoursto complete removal Read the case →
Public figureRemoved at source Impersonation accounts Accountsremoved across Instagram
CreatorRemoved at source Defamatory posts across blogs and social 50+ linksremoved from Google in 7 days
Healthcare marketing companyRemoved at source Fake "lawsuit" website and directory profile 5 of 10scheduled links cleared in four weeks Read the case → Talent agencyRemoved at source Leaked private content 260 linksremoved at source in under three weeks Read the case → Creator managementRemoved at source Impersonation accounts and reposted videos 138 linksremoved across five platforms in six weeks Read the case → Education businessRemoved Hostile videos, podcast and attack pages 35 linksremoved or de-indexed from Google worldwide Read the case → Private familyRemoved at source Private family photos in the press 52 of 54images, articles and posts removed Read the case → Online coachRemoved at source Livestream replay and social clips 2 weeksto the first removals Read the case →

Why us?

Removal at the source

We go after the page where it lives, not just its listing, so it stops resurfacing.

One specialist, start to finish

A dedicated specialist runs your case from assessment to final verification and keeps you updated.

Verified results

Each outcome checked across Google, Bing and the source site before we call it done.

Confidential by default

Discretion from the first call. We never disclose client relationships.

What we handle
  • Viral posts and threads naming you or your companyRemoved
  • Hostile articles and their syndicated copiesDe-indexed
  • Leaked documents, messages and imagesRemoved
  • Impersonators and fake statements in your nameDe-indexed
  • Search results and autocomplete during the crisisRemoved
  • Copycat content after the story peaksDe-indexed
Book a free assessment
Source first, then search

Gone where it lives, not just hidden

Source removal takes the page down from the site hosting it. De-indexing clears it from search when the host will not act. We assess both for every link and tell you which is realistic before any work starts.

Free assessmentWritten proposalOne specialistVerified outcomes

What clients say

Brinkley Davies

Brinkley Davies

Athlete & Influencer · Reputation Protection

★★★★★

"Content Removal shows a level of professionalism and compassion that is hard to find. Within 7 days they had everything back to normal, protecting my name, brand, and image. Highly recommended."

William Brown

William Brown

BuildGrowAndExit.com · Brand Protection

★★★★★

"I spent a lot of money on some complex problems we were trying to solve, and nobody could fix them. We'd almost given up."

Ahmed Ben Chaibah

Ahmed Ben Chaibah

Aqua Fun · Brand Protection

★★★★★

"Sometimes there's a link, a video or an article out there about you, your family or your business, and you want a way to remove it. I finally found the way, Frankie, you are a genius."

Read all client reviews →

What is online crisis management?

Online crisis management is the work of containing damaging content while it is still spreading, then removing what can come down and repairing what people find when they search you. It deals with the content itself: the posts, articles, leaks and search results that carry the story.

Traditional crisis PR firms manage the message: statements, interviews and stakeholder calls. That work matters, and we often run alongside it. What we add is action on the content, so the story has fewer places to live and a shorter half-life in search.

What happens in the first 48 hours?

Speed decides how big a crisis gets. When you call us, a senior specialist maps everything that is live, preserves the evidence, and works out which pieces are driving the spread. Those get acted on first, because removing the source of a story early stops dozens of copies from being made.

We also tell you what not to do. Public replies, deleted posts and hurried statements often extend a story. A senior specialist replies to every new enquiry within 8 to 12 hours. For the most time-critical cases, see our 72-hour emergency removal service.

After the peak: cleaning up what is left

Most crises leave a long tail: reposts, forum threads, articles that rank for your name for years, and AI answers that repeat the claims. This is the part that costs deals and hires long after the news cycle moves on, and it is where removal work does the most good.

We work through what remains link by link, verify each outcome, and put monitoring in place so the story does not quietly come back. Individuals dealing with a personal crisis can also read what to do in a personal reputation crisis.

Working alongside your PR and legal team

We regularly work with in-house communications teams, outside PR agencies, counsel and chiefs of staff. They own the message and the legal strategy; we handle the content. Everything is covered by NDA, and filings are made in the name of Content Removal, not yours.

Start with a confidential assessment. Tell us what is happening, send the links you have, and we will tell you honestly what can be contained, what can come down, and what it will take.

Frequently asked questions

How quickly can you start on a crisis?
A senior specialist replies within 8 to 12 hours of your enquiry. Book a call and tell us it is urgent, or see 72-hour emergency removal.
Do you replace our crisis PR firm?
No. PR firms manage statements and stakeholders; we deal with the content itself. The two work best together, and we coordinate with your team under NDA.
Can you remove a viral post or thread?
Often, yes, particularly when it is false, exposes private information or breaks the platform's rules. Each link is assessed individually, and you get an honest view of what can come down.
Can news coverage of a crisis be removed?
Sometimes. Coverage that is inaccurate, outdated or intrusive can often be removed or taken out of search for your name. See news article removal.
What should we avoid doing while the story is live?
Avoid arguing in comment threads, deleting posts in a way that looks like a cover-up, and issuing hurried statements. Preserve screenshots of everything. Then talk to us before you act on the content.
Is it confidential?
Yes. Every engagement is covered by NDA, and we never name clients publicly without permission.
★★★★★
“These fake accounts not only diluted my brand presence but also risked misleading my vast follower base with counterfeit information... Content Removal removed these accounts in days.”
Alex HormoziAlex HormoziAcquisition.com · Brand Protection

Ready to take it down?

Since 2017Protecting names and brands
16M+Links removed
ConfidentialFrom the first call

Free guide for founders

The 7 Search Results That Quietly Kill Deals

Inside the free guide:

  • The 7 threats that cost founders raises, exits and hires
  • The investor's-eye self-audit of your own name
  • The 48-hour plan if something surfaces mid-deal