Brand protection services that remove the threat

The problem is an ecosystem, not a listing

A brand under attack rarely faces one infringer. It faces a supply chain: a factory run of counterfeits feeding dozens of marketplace listings, a cloned site collecting payments, social ads built from your own product photography, and impersonation accounts answering your customers' support questions. Kill one listing and two more appear under new seller names within days, because the operation behind them was never touched.

That's why reporting tools and dashboards on their own don't solve this. A dashboard tells you the abuse exists. It doesn't get anything taken down, keep going when the first answer is no, or deal with the operation behind the listings. Somebody still has to do the enforcement, and that work is what we've built our firm around.

And the cost isn't only the lost sale. Counterfeits fail in customers' hands, and the one-star reviews land on your listings, not the counterfeiter's. Cloned checkout pages harvest card details, and the fraud complaints arrive at your support desk. Impersonation accounts run fake discount promotions, collect payments and vanish, and every victim is certain it was you. Left unaddressed, brand abuse converts the trust you spent years building into someone else's margin, then bills the reputational damage back to your team.

How our brand protection engagements run

Every engagement starts with detection at scale: automated sweeps across marketplaces, social platforms, app stores, ad networks, domains and search, tuned to your product names, imagery and trademarks. Everything the sweep surfaces goes through human verification before any action, a specialist confirms each hit is genuinely infringing, because acting on the wrong target creates problems of its own.

Verified targets are then taken down by specialists who do this daily, across marketplaces, social platforms and websites. Where a platform stalls or an operator hides offshore, we keep going until the operation behind the listings is dealt with. An infringer who loses their storefront, their site and their audience loses the business case for targeting you.

You see all of it: every target found, every filing made, every outcome, in plain reporting. No black box, no vanity metrics, and if a month is quiet, the report says so rather than inventing work to justify itself.

One-off sweeps vs. continuous protection

For a brand facing an acute attack (a counterfeit wave before a launch, a cloned site scamming customers) a one-off enforcement sweep clears the field fast. But infringers respawn, and brands with real demand are targeted continuously. Our Protection Plans run the full cycle on a schedule: continuous detection, human triage, same-week takedowns and sustained action against repeat offenders, with a named specialist who knows your brand.

Larger programs add a communications layer. When a counterfeit wave or scam clone starts reaching customers, the story surfaces in reviews, forums and sometimes press, so we maintain ready-to-publish customer advisories and press statements alongside the enforcement work, letting you warn buyers and answer journalists within hours instead of drafting under pressure. Enforcement removes the threat; the communications layer protects the relationship while removal is underway.

The honest starting point is knowing what's out there right now. Book a free Exposure Scan and we'll map the counterfeit listings, impersonators and clones currently trading on your name, before you commit to anything.