Case study · Brand Protection

Saski Collection: shutting down a mass counterfeit operation

International activewear brand Saski Collection faced widespread counterfeit operations: fake storefronts, stolen imagery, fraudulent ads and impersonated social accounts diverting revenue and generating customer complaints for orders the brand never took.

Full networkof counterfeit sites removed
Invaluablerevenue recovered from fakes
The Hembrow sisters, founders of Saski Collection
Full network
of counterfeit sites removed
At a glance
ProblemFake storefronts, stolen imagery, fraudulent ads and impersonated social accounts
ApproachWorked as a network, not one listing at a time
ResultCounterfeit operation dismantled; revenue leaking to fraudulent sellers recovered
NowOngoing monitoring catches new counterfeit activity at appearance
1
The challenge

Counterfeiting hit Saski Collection the way it hits every fast-growing consumer brand: unauthorized websites selling fakes, stolen product imagery feeding fraudulent advertising, and impersonated social media accounts lending the whole operation credibility. Beyond the lost revenue, the brand was absorbing the customer-service fallout from fraudulent orders it had never taken.

2
The approach

We built a customized action plan and worked the ecosystem as a network rather than one listing at a time: removing the fraudulent storefront websites, eliminating stolen imagery and content across the sites republishing it, and taking down the fake news placements, fraudulent ads and impersonator accounts that funneled buyers to the counterfeits.

✓
The result

The counterfeit operation was dismantled, and the revenue that had been leaking to fraudulent sellers came back to the brand, in the client's words, the monetary value recovered was invaluable. Ongoing monitoring now catches new counterfeit activity at appearance.

★★★★★
“Content Removal's team worked quickly & efficiently... the monetary value that we received as a result of stopping fraudulent companies profiting from selling fakes of our products was invaluable!”
Amy HembrowAmy Hembrow, Saski Collection

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